You must read and agree to these Terms and Conditions before placing your order for PRIMOH2 you agree to be bound by the following Terms and Conditions:

I understand that the statements made about PRIMOH2 or any other product mentioned on this web site have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease. I understand that the information on this web site is provided for educational purposes only and is not intended to be a substitute for informed medical advice or care. PRIMOH2 or any of the products mentioned on this web site are not intended or to be used to treat any disease or medical condition. PRIMONUTRA, INC. reserves the right to revise, amend, or modify this policy and Our other policies and agreements related to the Website at any time and in any manner, without prior notice to You. Accordingly, You should periodically check this page for any modifications of these Terms. The products are not intended for use by any individual under 18 years of age and pregnant or lactating women. People with the following conditions should contact a Doctor before consuming this product. High blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other herbal medications. If You do not agree to be bound by these Terms, You may not enter, access or use the Website, or purchase any products through this Website, and You should exit the Website immediately. By accessing, using or ordering products through the Website, You affirm that You have read this Agreement and understand, agree and consent to all Terms contained herein. You further agree not to use or access Website if doing so would violate the laws of Your state, province or country.

You agree to defend, indemnify and hold harmless PRIMONUTRA, INC., its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use by you of the Company Sites, including claims by other users of your equipment, access, products or membership.

Please take a few minutes to read the following as when you sign up for PRIMOH2 you automatically accept the following terms and conditions. You may contact our customer service department by using our toll free phone number. Customer service department is open 24 hours 7 days a week. After 30 days from the original purchase all sales are final. Sales before 30 days will be handled by customer service on a case by case basis.

Our product is offered in varying packages for purchase as follows:

Package total is one bottle for $54.95/month + free shipping

3 Bottles for $125.95 + Shipping one time purchase or 3 bottles for $125.95/month + free shipping with subscription 

6 BOTTLES FOR $215.95 + SHIPPING ONE TIME PURCHASE OR 6 BOTTLES FOR $215.95/MONTH + FREE SHIPPING WITH SUBSCRIPTION 

All orders are shipped via USPS with delivery confirmation. Orders take 3 to 7 business days to be delivered within the continental United States. If you have not received your order within 7 business days from your purchase date, please call our customer service department to request a reshipment of your order. If you entered the wrong address on our order form and we are forced to reship your package, there will be an additional shipping and handling charge equal to your original order. All orders are shipped within 24 hours. All orders made over the weekend will be shipped out the following business day.

Please note: Your original order MUST be returned intact and UNOPENED to receive your full refund if the refund is for more than a single bottle and you will still be liable for whatever product you opened and used even if you have purchased the shipping protection. After 60 days from the original purchase all sales are final.

 If at any time after you are not satisfied with the Merchandise for any reason, you may call our Customer Service Department 1-(800) 760-0515 or send us an email at support@primonutra.com. If requesting a refund, the product must be unopened and seal on bottle may not be broken or damaged in any way unless the refund is for a single bottle. A refund will be honored for one single bottle per customer even if the bottle is opened and used if refund is requested within the 60 day period. All requests for refunds will be handled by customer service and may require a return of unused/ un-opened Merchandise. Refund may not be available if more than 60 days have passed from the date the customer was billed for the Merchandise. An “RMA” Return Merchandise Authorization number can ONLY be obtained by contacting the Customer Service Department by phone. More stipulations to our refund/return policy are as follows:

I. Customers are restricted to receiving a single refund per Merchandise ordered. Repetitive refunds are not permitted. PRIMOH2 reserves the right to refuse a refund to any customer who repeatedly requests refunds or who, in PRIMOH2’s judgment, requests refunds in bad faith.

II. Depending on the bank that issues the credit or debit card you used, your refund can take up to three to five (3-5) business days to appear on your credit or debit card statement. If you have any questions about whether a refund has been issued by PRIMONUTRA, INC. please call our Customer Service Department at 1-(800) 760-0515.

III: To ensure that your account is correctly noted, you must send back Product returns to the address provided below along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number. If any products are shipped back to us without the corresponding RMA Number, the product will automatically be shipped back to you.

** Please note that we are not responsible for any returned Merchandise that gets lost or stolen while in transit to us. We recommend all returned Merchandise be sent using some type of delivery confirmation system to ensure proper delivery. Failure to use the Merchandise does not constitute a basis for refusing to pay any associated charges.

We consider charge backs and reversals as potential cases of fraudulent use of our services and/or theft of services and as such will be treated. We reserve the right of filing a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a client if there is fraudulent use and or theft of services

These Terms and Conditions represent the serve as the entire purchase agreement. By using this web site, you agree that you have received legal notification of it.

The Web site, and all images and content of this web site, are the sole and exclusive property of PRIMONUTRA, INC. No license or ownership rights in or to any of the materials are conveyed to you by virtue of this agreement or by your purchase of any product from the web site. All the information, graphics and written materials of this web site is protected by the copyright and trademark laws of the United States. None of the materials may be reproduced without our previous consent in writing.

You hereby represent and warrant that:

1. You are age eighteen (18) or older.

2. You have read this Agreement and thoroughly understand the terms contained.

3. Any Products You purchase from the Website will be used for Your personal, non-commercial use;

4. You will not re-sell, re-distribute or export any Product that You order from the Website;

5. PRIMONUTRA, INC. has the right to rely upon all information provided to PRIMONUTRA, INC. by You;

6. PRIMONUTRA, INC. may contact You by email, telephone or postal mail for any purpose, including but not limited to: follow-up calls, customer satisfaction surveys, and inquiries about any orders You placed, or considered placing, at or through the Website

We welcome all support inquires by the following methods:

Phone: 1-(800) 760-0515

EMAIL: support@primonutra.com

Our customer support hours are open 24 hours 7 days a week.